Sapje B.V, established at Noorddammerweg 13K/1424 NV Kwakel, is responsible for the processing of personal data, as stated in this privacy statement.
www.sap.je Noorddammerweg 13K/1424 NV Kwakel. J. Goudsmit is the Data Protection Officer at Sapje. He/she can be reached via [email protected]
Personal data that we use
Sapje processes your personal data because you use our services and/or because you provide that data to us.
Below, you will find an overview of the personal data we process:
- First and last name
- Address data
- Telephone number
- email address
- IP address
- Other personal data that you actively provide, for example, in correspondence and by telephone
- Information about your activities on our website
- Internet browser and device type
Special and/or sensitive personal data that we use
Our website and/or service has no intention of collecting information about website visitors under the age of 16, unless they have parental or guardian permission. However, we cannot verify whether a visitor is over 16 years of age. We encourage parents to be involved in their children’s online activities in order to prevent the collection of information about children without parental consent. If you believe that we have collected personal information about a minor without that consent, please contact us at [email protected] and we will delete that information.
Why and on what bases are we processing personal data?
- Processing your payment.
- To be able to call or email you if this is necessary in order to carry out our services.
- To inform you of changes to our services and products.
- Sapje analyses your behaviour on the website to improve the website and tailor the range of products and services to your preferences.
- Sapje also processes personal data if we are legally obliged to do so, such as data we need for our tax return.
Automated decision making
Sapje may make decisions on matters that may affect individuals on the basis of automated processing. These are decisions that are made by computer programs or systems, without a person (for example an employee of Sapje) being involved. Sapje uses the following computer programs or systems: Mailgun and Mollie Payments. Mollie Payments is used to send emails to customers so they get the right information. Mollie Payments takes care of the payment traffic so that orders can be placed.
How we store personal data
Sapje stores your personal data for no longer than is strictly necessary to achieve the purposes for which your data has been collected.
Sharing of personal data with third parties
Sapje only provides to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.
Cookies, or similar techniques that we use
Sapje only uses technical and functional cookies and analytical cookies that do not infringe upon your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are necessary for the technical operation of the website and for your ease of use. They ensure that the website works properly and remembers, for example, your preferred settings. They also enable us to optimize our website. You can unsubscribe from cookies by setting your internet browser in such a way that it no longer stores cookies. In addition, you can also delete all information previously stored in your browser settings.
View, correct or delete data
You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by our company and you have the right to data transfer. This means that you can submit a request to us to send the personal information we have about you in a computer file or another format chosen by you.
If you wish to exercise your right of objection and/or right to data transfer or if you have any other questions or remarks regarding data processing, please send a specific request to [email protected]
To make sure that the request for inspection has been made by you, we ask you to enclose a copy of your proof of identity with the request. This can be a copy of your passport photo page, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Burgerservicenummer (BSN) in black and white. This is to protect your privacy. Sapje will respond to your request as soon as possible, but in any case, within four weeks.
Sapje would also like to point out that you can file a complaint with the national supervisor, the Personal Data Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/zelf-doen/gebruik-uw-privacyrechten/klacht-melden-bij-de-ap
How we protect personal data
Sapje takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your information is not properly protected or there are indications of misuse, please contact our customer service team at [email protected]
- First and last name
- Address data
- Telephone number
- email address
- Data about your activities on our website
- Bank account number
- To deliver goods and services to you
Sapje stores your personal data for no longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:
(Category) personal data: Sapje keeps personal data for a maximum of 5 years. The customer can request (for personal details and addresses) to delete the data immediately. The reason we keep the data is so we can then deliver the juices to the correct person and address.
Sapje can show you advertisements on other websites and platforms. This is based on your previous visits to our website and the websites of third parties. Your surfing, searching and buying behavior are collected on the basis of cookie techniques, your IP address and the advertisement number that is linked to the device you use to surf. We only use this information if you have given permission for the placement of cookies. A limited retention period applies to cookies and that period differs per cookie.
DETAILS FOR WRITING REVIEWS
Sapje asks its customers to write reviews. When you write a review, you choose whether your personal details or your name are visible to other visitors. You can also use an alias. We only post reviews with your permission. Because reviews are valuable to customers for a long time, we keep a review until you ask us to remove the review or until the review is removed by us on the basis of the review conditions.
FUNCTIONAL OR NECESSARY COOKIES
Functional or necessary cookies ensure that the Sapje web shop functions properly. Think about:
- Remembering and storing the items you add to your shopping cart;
- Notifying you of an unfinished order so that you do not lose the items in the shopping cart;
- Saved browser settings so that you can view our webshop optimally on your screen;
- The possibility to save your login details so that you do not have to re-enter them every time;
- An even load on the website so that it is easily accessible and continues to work optimally;
We use, with the help of third parties, analytical cookies to investigate store use. These statistics give us insight into, among other things, how often we are visited and where we can improve our webshop. This way we can continuously optimize the experience with our webshop. Among other things, the following data is stored:
- The IP address that will be made anonymous;
- Technical characteristics, such as the browser you use (such as Chrome, Safari or Firefox), the resolution of your computer screen, your language preference and which device you use;
- From which page you came to the webshop;
- When and for how long you visit or use the webshop;
- Whether you use the functionalities of the webshop. For example, creating a wish list, placing an order or viewing previous purchases;
- Whether our communication is read; and
- Which pages you visit in our webshop.